Enterprise Engineering and Policy (EEP)
School of Public Policy
601 Introduction to Enterprise Engineering: Engineering and Policy
(3:3:0). Prerequisite, Co-requisite: INFS 614 or equivalent.
This course provides an overview of extended enterprise integration using modern
standard software solutions and tools. The focus is on the integration and management
aspects of extended enterprise solutions. Topics include enterprise resource planning
and e-business extensions. Students must demonstrate complete proficiency in a
modern implementation methodology and supporting tools.
602 Decision Support for Enterprise Integration (3:3:0). Prerequisite:
EEP 601. Lectures focus on the use of "business intelligence" to
enhance competitive advantage, developing an information-driven set of controls
to improve profitability, and the creation of a balanced business with aligned
corporate direction and strategic intent. Solutions provided within enterprise
resource planning systems are examined.
603 Supply Chain Integration and Management (Business-to-Business Electronic
Commerce) (3:3:0). Prerequisite: EEP 601. Lectures focus on
two issues: supply chain integration from an information technology perspective
and supply chain management from a decision support perspective. The motivation
for the course is the merging of enterprise computing with operations research,
primarily through customer/supply chain management systems. Topics include enterprise
resource planning/web integration, advanced planning and scheduling, and CPFR.
604 E-Commerce Architectures (Business-to-Consumer Electronic Commerce)
(3:3:0). Prerequisite: EEP 601. Introduction to the network
and system architectures that support high volume business-to-consumer web sites
and portals. Course provides insight into the structure of the modern web-enabled
storefront. Critical business and technology issues include storage area networks,
server clustering, load balancing techniques at the server and network level,
fault tolerance, and recovery of database and application servers.
605 Economics of Electronic Commerce (3:3:0). Prerequisite:
EEP 601. Lectures focus on gaining competitive advantage through electronic
commerce implementation; the identification and growing of new market opportunities,
as well as the electronic enabling of existing business relationships; business-to-consumer
relationships and the economics of strategic procurement; enterprise resource
planning hosting; customer relationship management; catalog hosting; portal operations;
and supplier management.
606 Customer Relationship Management (3:3:0). Prerequisite:
EEP 601. Lectures focus on the "front office" and its integration
with the "back office." The modern world of e-commerce extends intra-enterprise
integration, as implemented in enterprise resource planning systems, to include
external constituents, such as customers, partners, and suppliers. The course
is focused on modern system support for the demand chain and the value creation
process that results from integrating the "front office" systems with
the "back office" systems.
607 Critical Information Technology Infrastructures (3:3:0). Prerequisite:
EEP 604. Lectures focus on the design and implementation of high-speed network
and application services in support of modern enterprise resource planning (ERP)
systems. Critical technologies include high-speed data communication, switched
vs. routed data flow, workflow engines, business rule and web application servers,
and load balancing technologies. A large-scale web enabled ERP system architecture
will be examined in detail.
608 Optimization of Supply Chains (3:3:0). Prerequisites:
MATH 203, MATH 213, and graduate standing. Course focuses on both supply
chain optimization from an enterprise-wide perspective and supply chain optimization
from a business-to-business e-commerce perspective. Thus it is concerned with
optimizing the value of goods and services and assuring a reasonable return on
such sales. The course describes both heuristic and exact algorithms for scheduling,
production, inventory management, logistics, and distribution. New software that
enables such optimization is presented, and manufacturing and service examples
from the public and private sectors are outlined. New techniques to handle risk,
quality of data, and robustness of solutions are presented. Students perform case
studies using state-of-the-art software.