University Catalog 2005-2006

Enterprise Engineering and Policy (EEP)

School of Public Policy

601 Introduction to Enterprise Engineering: Engineering and Policy (3:3:0) Provides overview of extended enterprise integration using modern standard software solutions and tools. Focuses on integration and management aspects of extended enterprise solutions. Topics include enterprise resource planning and e-business extensions. Students must demonstrate complete proficiency in a modern implementation methodology and supporting tools.

602 Decision Support for Enterprise Integration (3:3:0) Prerequisite: EEP 601. Lectures focus on the use of Òbusiness intelligenceÓ to enhance competitive advantage, developing an information-driven set of controls to improve profitability, and creation of balanced business with aligned corporate direction and strategic intent. Solutions within enterprise resource planning systems are examined.

603 Supply Chain Integration and Management (Business-to-Business Electronic Commerce) (3:3:0) Prerequisite: EEP 601. Focuses on two issues: supply chain integration from an information technology perspective, and supply chain management from a decision support perspective. Course motivation is the merging of enterprise computing with operations research, primarily through customer and supply chain management systems. Topics include enterprise resource planning and web integration, advanced planning and scheduling, and CPFR.

604 E-Commerce Architectures (Business-to-Consumer Electronic Commerce) (3:3:0) Prerequisite: EEP 601. Introduction to network and system architectures that support high-volume, business-to-consumer web sites and portals. Provides insight into the structure of the modern web-enabled storefront. Critical business and technology issues include storage area networks, server clustering, load balancing techniques at the server and network level, fault tolerance, and recovery of database and application servers.

605 Economics of Electronic Commerce (3:3:0) Prerequisite: EEP 601. Focuses on gaining competitive advantage through electronic commerce implementation; the identification and growing of new market opportunities and electronic enabling of existing business relationships; business-to-consumer relationships and the economics of strategic procurement; enterprise resource planning hosting; customer relationship management; catalog hosting; portal operations; and supplier management.

606 Customer Relationship Management (3:3:0) Prerequisite: EEP 601. Lectures focus on the Òfront officeÓ and its integration with the Òback office.Ó The modern world of e-commerce extends intraenterprise integration, as implemented in enterprise resource planning systems, to include external constituents, such as customers, partners, and suppliers. The course is focused on modern system support for the demand chain, and the value-creation process that results from integrating the Òfront officeÓ systems with the Òback officeÓ systems.

607 Critical Information Technology Infrastructures (3:3:0) Prerequisite: EEP 604. Focuses on the design and implementation of high-speed network and application services in support of modern enterprise resource planning (ERP) systems. Critical technologies include high-speed data communication, switched vs. routed data flow, workflow engines, business rule and web application servers, and load-balancing technologies. A large-scale, web-enabled ERP system architecture will be examined in detail.

608 Optimization of Supply Chains (3:3:0) Prerequisites: MATH 203 and 213, and graduate standing. Focuses on both supply chain optimization from an enterprise-wide perspective, and supply chain optimization from a business-to-business e-commerce perspective. Explores optimizing the value of goods and services and assuring a reasonable return on such sales. Describes heuristic and exact algorithms for scheduling, production, inventory management, logistics, and distribution. New software that enables such optimization is presented, and manufacturing and service examples from public and private sectors are outlined. New techniques to handle risk, quality of data, and robustness of solutions are presented. Students perform case studies using state-of-the-art software.

609 Special Topics in Enterprise Engineering and Policy (1-3:1-3:0) Topics not covered in the regular EEP course offerings; content varies each semester.

610 Project in Enterprise Engineering and Policy (3:3:0) Focuses on completing a capstone project in enterprise engineering and policy. Designed as a two-semester project, with the student being closely guided by a faculty advisor. Topic is selected by mutual agreement between students and the faculty advisor.