Advising Students with Unsatisfactory Academic Performance

An unfortunate fact of academic life is that some students, for various reasons, have poor academic performance. Academic advisors often must advise students who are on warning, probation, or suspension. In some instances, the circumstances leading to unsatisfactory performance in a given semester are attributable to transitory, situational problems that will not have an impact on subsequent performance. For some students, unsatisfactory performance reflects certain types of problems that are often long-standing and, if not given attention, may persist and result in further academic difficulties. Reasons for unsatisfactory performance include:

  • poor study habits;
  • too many hours of work and/or a work schedule that conflicts with the school schedule;
  • unrealistic course choices in view of interests and abilities;
  • lack of direction;
  • exam anxiety and/or poor exam-taking techniques;
  • personal and/or family problems;
  • lack of preparation to perform college-level work (freshmen); and
  • lack of motivation.

Some suggestions for working with students with unsatisfactory performance are as follows:

  • Review students' previous records to determine if there is a long-standing history of poor performance and if a significant number of unsatisfactory credits have been accumulated.
  • Discuss candidly the ramifications of past or present unsatisfactory performance and the possible outcome of continued unsatisfactory grades (See University Catalog on Academic Standing).

    • Following the semester in which students receive a warning, probation, or suspension they may register for a maximum of 13 credits when they are next eligible to enroll.

    • Students will be permanently dismissed from the university after receiving a third suspension or when all the criteria listed in the catalog are met. Following dismissal, students are usually ineligible to re-enter.

  • Refer students to on-campus resources such as:

    Counseling Center

    University Career Services
    Self-Development Center
    Academic Advising Center
    Learning Services
    Mathematics Tutoring Center
    Writing Center
    Disability Resource Center (703-993-2474)

  • Convey to students your concern about their academic performance and encourage them to meet with you on a regular basis.
  • Assist students in making appropriate course selections in view of their past performance or suggest taking a reduced course load.
  • Work with students to determine the reasons for unsatisfactory grades and help them to determine the types of changes that need to occur.

Very often, concerned advisors can influence students' academic careers and also may contribute to improved student retention. Students do not always recognize the consequences of unsatisfactory performance, and through early intervention, advisors may help students avert continued academic difficulties.


George Mason University

George Mason University