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Website contact:
Customer Service Center
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Departments
Administration
This office works closely with the university's Human Resources Department and handles
all Facilities Management personnel actions. This includes timekeeping functions, recruitment,
personnel job descriptions, performance evaluations and disciplinary and grievance
procedures.
Building Code Services
Building Code Services is responsible for ensuring that all non-capital construction work
performed on university property meets the requirements of the Virginia Uniform Statewide
Building Code (VUSBC). We fulfill this responsibility by providing plan reviews, issuing
building permits, and inspecting construction work for all non-capital outlay projects. This
responsibility is similar to that of the local building department. Our goal is to provide a
safe and welcoming learning environment while protecting public and private investment in
the University. All construction work, regardless of funding or who performs the work, must
be submitted to the Building Code Services office through the Customer Service Center for
review and approval.
If you are considering altering your physical environment in any way, or should you have
questions concerning work being performed, then please contact the Customer Service Center or
Building Code Services directly at (703) 993-8339. Additional information can be found under
"Services".
Building Commissioning and Warranty
The Building Commissioning and Warranty Branch is responsible for new building design
input to improve maintainability and operability. This branch represents Facilities
Management interests during the design, construction, startup and warranty phase of new
construction. It recommends the adoption of building standards for new buildings and
renovation work to ensure past problems experienced are not repeated and to allow well
performing materials and equipment to be procured again when needed. During the
construction of a new building/renovation project, this branch provides information on
existing systems and conditions along with assisting in the coordination between the
Contractors and other University Departments. Upon completion of a new
building/renovation project, this branch tracks and distributes As-built Drawings for
archival, Operation and Maintenance Manuals, Equipment and Systems Training and any
required Extra Materials included in the project. Additionally, the Building
Commissioning and Warranty Branch maintains warranty information for new
buildings/renovations and manages work performed by contractors under the conditions
of the warranties.
Contracts
The Contracts Department administers and oversees the work accomplished through numerous
contractors around the unversity. This includes oversight of over 25 service contracts
for work such as grounds maintenance, building alterations, HVAC repairs, concrete and
asphalt site improvements and repairs. The work is done using open-ended contracts for
specific type of work, and through one time bids for larger projects.
Customer Service Center
The Customer Service Center receives, processes, schedules and tracks all work requests
received from university departments, either by telephone, submitted work request forms
or online.
Energy Management and Utilities
Our Energy management staff manages campus energy usage and forecasts future energy
needs for the University. The department develops effective strategies to manage
energy consumption and we initiate projects to decrease energy usage across our campus.
The Facilities Management has several projects underway to install electronic metering devices
in all E&G and Auxiliary buildings on all campuses. These devices measure
electrical consumption, power factor, building peak loads and other useful information
that allows the department to track consumption and have historical information for
energy auditing purposes. We are also currently installing flow meters in strategic
locations on campus to properly measure heating and cooling water usage. We stay in
close communication with our energy providers such as Dominion Virginia Power, NOVEC,
Fairfax County Water, Fairfax City Water, Prince William Water Authority, Columbia Gas,
and Washington Gas to keep the University on the leading edge of energy saving
technology. We are actively involved in meetings with the Utility companies and the
State Corporation Commission to insure the University receives the best possible rates
within the utility’s tariffs. The staff works closely with the Department of Mines,
Minerals & Energy concerning grants for energy projects to help reduce the upfront
costs to the University. We are currently drafting the Energy Plan for the University
to meet the requirements of the Governor's executive order # 54.
Engineering
The Engineering Department provides estimate for work requests for customers that are
initially looking for pricing and scope determination for their projects. These projects
usually involve more than one building trade and require site investigations and
engineering calculations. Estimates and sketches are done using both in-house estimates
and open-ended Architect / Engineering contracts. The use of Architect / Engineering
contracts require funding by the requesting organization.
Housekeeping
The Housekeeping Department seeks to provide a clean and healthy environment for
students, faculty, staff, and guests in the academic campus buildings. Presently, the
Housekeeping staff is responsible for approximately 2,000,000 square feet of space
that is used by more than 28,000 people.
Infrastructure and Records
The Infrastructure and Records Office is responsible for the facility condition
assessment and inspection of all buildings and infrastructure at the three George Mason
University campuses, and the history files and records for those assets. Examples of
the files and records include the final project as-built drawings, and equipment and
material submittals and catalog cuts. The Office works closely with the other Facilities
Management departments, especially Contracts and Operations, to verify the accuracy of
project scope and documentation.
Operations
This department manages both the routine and special operational, financial, and personnel
activities relative to maintenance, repair, minor construction, alteration, and operation
of the grounds, buildings and other physical facilities of the university. This includes
almost all of the Facilities Management shop forces with a staff of approximately 80 full-time
regular and skilled trade personnel and approximately 40 wage employees. The professional
staff plans, organizes and directs the carpentry, painting and signs, grounds, electrical,
HVAC, plumbing and waste management and recycling program. Also included under this
department are the emergency response programs for snow, wind damage and flood occurrences.
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