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Education
- Ph.D.,Cornell University,1961
- M.S., Cornell University,1959
- B.S., Carnegie-Mellon University, 1956
- Research
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Applied Probabilitym, Queueing Theory, Queueing and Simulation.
- Books
- Fundamentals of Queueing Theory (with C. M. Harris). New York: John Wiley and Sons, Inc., 1974; 2d Edition, 1985, 3d Edition, 1998.
- Software
- Queueing Theory Spreadsheet Software (QTS+) (with C.M. Harris and J. Thompson). New York: John Wiley and Sons, 2002.
- Selected Articles
- "An Algorithm to Compute the Waiting Time Distribution for the M/G/1 Queue" (with J. F. Shortle, P.H. Brill, M.J. Fischer, and D. M. Masi) under revision for INFORMS Journal on Computing, 2002.
- "Using Quantile Estimates in Simulating Internet Queues with Pareto Service Times" (with D.M.. Masi, M.J. Fischer, and J. Shortle), In Proceedings of the 2001 Winter Simulation Conference, ed.B.A. Peters, J.S. Smith, D.J. Medeiros, M.W. Rohrer, 477-485,
- "Sensitivity of Output Performance Measures to Input Distribution Shape in Modeling Queues - 3: Real Data Scenario." In Proceedings of the 1999 Winter Simulation Conference, ed. P.A. Farrington, H. B. Nembhard, D. T. Sturrock, G. W. Evans, 452-457.
- Professional Activities
- INFORMS Board of Directors, 1996-1998
- ORSA (Operations Research Society of America [now INFORMS]) Member of Council, 1982-1985; Chairman, Meetings Committee, 1984-1986; Vice President-President
Elect, 1988-1989; President, 1989-1990; Member of Council as Past
President, 1990-1993
- Professional Awards
- INFORMS (Institute For Operations Research and the Management Sciences) Kimball Medal (for distinguished service to the society and profession), 1996
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