Q: How can a Mason student pick up some extra cash?
A: Become a Mason Messenger—one of the most rewarding jobs on campus. Help raise money for Mason by calling alumni and parents across the country!
Looking for a high-paying campus job that's fun, flexible, and rewarding? The Mason Messengers Phonathon Campaign is now accepting applications for undergraduate and graduate students.
Mason Messengers are student callers who contact alumni and parents in order to build relationships and increase private support for George Mason University. Becoming a Mason Messenger is a great way to get more involved in the Mason community.
Last year, student callers logged 3,000 phone hours, brought in more than 5,000 pledges, and raised more than $300,000, providing vital funding for many purposes at Mason, including student scholarships, library resources, equipment and supplies, and faculty research.
Are you interested in helping the Annual Fund reach its goal for the 2007-2008 year?
Why Become a Mason Messenger?
- Starting salary of $9.00 per hour
- Bonuses based on performance
- Professional training for marketing, sales, and public relations fields
- Excellent on any resume or graduate school application
- Evening hours: 6 to 9 p.m.
- Convenient, on-campus location
- Experience that will benefit you long after graduation
The Mason Messengers Phonathon Campaign offers two positions to student employees: student caller and student supervisor. Both positions are essential to the success of the program. Most applicants start in the student caller position; however, each semester a limited number of highly motivated supervisors are needed. If you are interested in one of the two positions listed below, please complete and submit an online application.
Student Caller: The primary responsibility of this position is contacting Mason alumni and parents to solicit contributions to the Annual Fund. As representatives of the university, callers are expected to communicate in a positive and professional manner. In order to be most effective, callers are trained in telemarketing techniques. They are responsible for learning about gift designation and the different levels of giving; sharing knowledge of university programs, news, and events; accurately updating the biographical and contact information of alumni and parents called; relaying alumni responses to supervisors; and maintaining standards of performance as set by the program director. Callers are evaluated periodically by supervisors or the program director and must be able to work toward a series of goals. The Phonathon program looks for responsible, diligent, detail-oriented students to fill these positions. Callers are expected to work five nights every two weeks (a work week is Saturday-Thursday). Punctuality and professionalism are required.
Student Supervisor: This position has a wide range of responsibilities, including:
- Successfully performing all the duties of a student caller.
- Managing student callers with the assistance of the program director. This includes providing motivation, encouragement, and praise to callers; monitoring callers' statistics to evaluate their effectiveness; giving suggestions for improvement; and continuing system training.
- Managing the Phonathon call center in the absence of the program director. This involves ensuring that callers are informed about each constituency and prepared for successful interaction. Specific duties include organizing role-playing exercises, making announcements, organizing short games to increase caller motivation, and performing the nightly back-up. It also includes a variety of clerical duties, such as keeping attendance, completing time sheets, and tracking bonuses.
- Serving as a liaison between callers and the program director.
- Assisting with planning and implementation of special events and training sessions.
The ideal candidate is an extremely responsible, enthusiastic, and well-organized upper-classman or graduate student who is available to work two to three nights per week (a work week is Saturday-Thursday).