GroupWise Migration Procedures

MEMO Home
 
Part 1 - Getting Answers

Part 2 Migration Prepartion

Part 3 - MEMO Account Setup

Part 4 Migration and Deletion of GroupWise Account 

Once you have completed parts 2 and 3 you should contact your department's Technical Coordinator and let them know that you are ready to have your GroupWise account migrated to the MEMO system. If you would like your Sent Items migrated this is also a good time to remind them of that request. Your Technical Coordinator will then contact to ITU to set up a specific migration time period. During the time your mail is being migrated from your MEMO account to your GroupWise account will be locked out of both accounts. Once the migration process is completed ITU will contact your Technical Coordinator to let them know that your migration is done. You may then access your MEMO account. At this time you will no longer be able to access your GroupWise account, although it has not yet been deleted. Please check your MEMO account to be sure that all the data you required from your GroupWise account has been successfully transferred to your MEMO account. If you notice that you are missing any data please contact your Technical Coordinator as soon as possible so that ITU can look into getting the missing data transferred.

Once your entire department has completed their migration your GroupWise account will be deleted from the system. At this point you will not be able to get any missing data restored so it is important that you contact your Technical Coordinator as soon as possible if you are missing data. 

Also due to the way GroupWise forwarding works until your GroupWise account is deleted from the system mail sent from GroupWise will appear to come from yourself. If you are using the Netscape Messenger Client you will be able to see the header information within the message and it will show you who the message is from. However, the MEMO web interface does not display this information. Because of this you may request that your GroupWise account be deleted prior to your department's migration being completed. To do so contact your Technical Coordinator and let them know you would like your GroupWise account to be deleted. Just remember once deleted the account can not be retrieved.