Used as part of the Domain Name System (see DNS Name below). This function allows for the same system to respond to multiple DNS Names.

Certificate Signing Request

Used as part of the Certificate Request Process. This is a text fle generated by the server that contains the information needed to create a certificate for that specific device.

Corporate Time Calendar

Mason uses the Oracle Corporate Time Calendar for scheduling. This resource is also available from the webpage.

DNS Name

On it's base level, all communication between systems on the network works via IP addresses. To make it easier for humans to work with, the Domain Name System (DNS) provide a cross-reference for the system between an easy to remember name (,, etc) and the IP address. Most systems that provide services to users outside of the Mason campus network will have DNS names that are used for users to connect to the system.
If your system has a DNS name, please enter it here so that your DNS name will be entered into the DNS system with your assigned IP address.


Dynamic DNS

One of the advantages of using DHCP is the ability to use DDNS or Dynamic DNS. As part of the DHCP protocol, the requesting system sends it's 'name' to the DHCP server. Once the system acknowledges acceptance of the provided IP address, the DHCP server creates a DNS entry for the system within Mason's DNS. For most systems at Mason, this name will be Using Dynamic DNS, most systems at Mason are no longer required to have static IP assignments. Printers, local servers and those using Remote Desktop applications can now have an IP address that changes but still be able to connect to the system.
Using DHCP and Dynamic DNS is the preferred way for printing and remote desktop access.
For Form F0034, if this system can use Dynamic DNS for remote connections, select 'Yes'. If not, select 'No' and describe why DDNS will not work. If the system will not be servicing any remote connections, select nothing.


Mason E-mail service. This resource is also available from the webpage.

Enterprise Project Management (EPM) Server

EPM is the technical infrastructure that provides online templates, documents, collaborative workspace for project teams and an automated workflow process. For more information please visit

GMU Barcode/Serial Number

Enter the GMU barcode on the system or, if it does not have one, the serial number of the device. In the case that a problem is detected with this system, this information will allow ITU staff to identify and distinguish this system from any others in the same room.

Internet Native Banner

Banner is a fully integrated suite of adminstrative software applications developed by Sungard Higher Education (Sungard HE) and used specifically by higher education to manage their business operations. To access Banner, you must have account access. This is requested by logging into Patriotweb , clicking on the "Employee Services" tab, and then clicking on the "Request Access to Banner Products" link at the bottom of the page.

IP Address

An address used to identify a system or interface of a system for access from remote locations. The format for an IP address is where xxx is a number between 0 and 255. IP addresses at GMU are assigned by Network Engineering.


MAC Address

The Media Access Control (MAC) address is the system's globally unique hardware address. On Windows systems, this is referred to as the 'Physical Address'. The address consists of 6 sets of 2 hexadecimal digits separated by colons (:) or dashes (-) looking like 12:34:56:78:90:AB or AB-90-78-56-34-12. This address is used to identify the system to the DHCP server to provide a 'static' address the system via DHCP if required (see Reserved DHCP below).
On Windows systems, this can be found from a DOS window using the command 'ipconfig /all'. On some *nix systems, this can be found using the ifconfig command. This may also be found on the outside of the device.
Even on systems that do no use DHCP, this field is required to identify the system on the network. Future security enhancements will compare the IP and MAC address information in the IP management system to the IP and MAC addresses in use on the network and will report on addresses that do not match the management systems database.

Network Segment

A series of IP addresses, usually concurrent, that are allotted for a specific purpose such as Protect, Serve, or Point of Sale.

Other (VPN form)

This is a resource not listed on the VPN form. Please include all information possible about this service, server, etc in the Notes Section of the form.

Radio Type

Wireless AP's communicate using one of 4 radio types, A, B, G, and Pre-N. The different radio types deal with range and bandwidth capabilities.

Reserved DHCP

Some systems are required to always have the same IP address. Rather than having to manually enter all of the network information (IP address, netmask, gateway, DNS servers, WINS servers, etc) these systems can be configured in the DHCP system to have a 'static' or 'reserved' address that is provided to the system every time it requests an address on the reservation network. This allows the system to have all of the benefits of DHCP (automatic configuration) and still use the same IP address every time it connects to the network. (If the device is plugged into another DHCP network, it will get an address from that networks DHCP pool.)
If your system needs to have a Reserved DHCP entry, select 'Yes', otherwise, select 'No'.


These are the programs, servers, computers, etc. that access to is needed. Please be as specific as possible, ie: if you know the port numbers in addition to the server name.

Server Alternate Name (SAN)

A multi-domain certificate can be used on a virtual server to allow one certificate to server for several wep sites. The Server Alternate Name field of the Server Certificate Request Form should contain a list of comma separated web sites that are being requested to use the same certificate.

Shared Files

Access to Shared Files. This could be a departmental file server, or access to a folder on the MESA .


SSH provides access to a command-line interface on a remote host via a secure virtual terminal connection.


The Service Set Identifier that is used to differentiate Wireless LAN's.


The GMU staff member that the consultant/contractor will be reporting to while working at GMU.


Telnet provides access to a command-line interface on a remote host via an unsecure virtual terminal connection.

Telework Bundle

This includes the Voice Over IP (VOIP), Unified Communications, see IT Services Catalog for more information, and the VPN service. There is a cost associated with VOIP and Unified Communications.


TOAD is a tool used for database and application, and day-to-day administration tasks.

VoIP Softphone

A VoIP (voice over internet protocol) software ("soft") phone enables users to connect to Mason's telephone system from remote locations using Microsoft Windows-based laptops. Users are required to have a broadband internet connection, telework VPN access, and a university-assigned laptop. The soft phone runs as a Windows application and performs just like an office phone with a Mason telephone extension. There are software, equipment, and monthly recurring costs for this service.

Wireless Channel

Wireless communicates via Radio Frequencies. In order to reduce interference, wireless has set channels (or frequencies) that it uses to communicate. Of the 11 bands available, the non-overlapping bands are 1, 6 and 11.