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Important Notices:Netscape 6.x is not supported for use with the MEMO system by ITU. Only the Netscape 4.7x series of products is supported. 

Auto-Trash Deletion is Coming - Check back here for details. 


MEMO - Netscape Messenger Client Configuration



These instructions cover how to configure Netscape 4.7x and above.   Usage of Netscape 6.x is not recommended. Use these instructions only if you are not currently using Netscape Messenger to check an existing e-mail account.  If you are already using Netscape Messenger to check an existing e-mail account you should contact the ITU Support Center for assistance. George Mason University email may not be fully functional when using email clients other than Netscape Messenger 4.7 and above. If you need to download the most current version of Netscape supported by GMU you can do so by going to http://www.gmu.edu/email

For instructions on how to use Netscape Messenger 4.7 go to http://www.gmu.edu/email.  If you need assistance upgrading Netscape Communicator, contact the ITU Support Center at 993-8870.

Configuring Netscape Messenger

  1. Launch Netscape Navigator.
  2. Click on Edit. This will bring up a drop down menu.
  3. Click on Preferences.
  4. This will bring up the Preferences window.
  5. Click on Mail & News Groups (it's on the left-hand side). This will bring up the Mail & Newsgroups window. Make sure that there is no check mark beside Use Netscape Messenger from MAPI-based applications.
  6. Look at the left-hand side of the window. If there are no items visible under Mail & Newsgroups, Click on the little plus (+) sign beside it. This will bring up a list of sub-directories. Click on Identity.
  7. When the Identity window appears, fill in your name and e-mail address (your e-mail address is your username@gmu.edu). Under Organization, you may want to type in George Mason University.
  8. Click on Mail Servers. This will bring up the Mail Servers window.
  9. Click on the Add... button. (It's in the upper right-hand corner of the window.) This will bring up the Mail Server Properties window. If you have a mail server called mail (NOT MAIL.GMU.EDU) you will need to delete this server before you will be able to add a new mail server by clicking on it to select it and pressing the delete button.  (If you see a server listed here other than mail you should contact the ITU Support Center for assistance.)
  10. Click on the General tab.
  11. In the Server Name box, Type mail.gmu.edu
  12. In the Server Type box, if it does not say IMAP Server, Click on the little down arrow on the right-hand side of the box and Select IMAP Server.
  13. In the User Name box, Type your username
  14. Make sure there is no check mark beside Remember password.
  15. Place a check in the box beside Check for mail every 15 minutes
  16. Now click on the IMAP tab.
  17. There should only be a mark next to the following options:  Click the radial dial next to  "Move it to the Trash folder ". At this time you may also want to put a check in the box next to  "Empty Trash on Exit" (*NOTE:  Selecting empty Trash on exit will make it so your trash is deleted once you exit Netscape Messenger. You will not be able to recover them once you get back into Netscape Messenger.  If you want to take on the responsibility for deleting trash on your own you should not place a check in the box next to  "Empty Trash on Exit". You will then need to manually empty your Trash folder on a regular basis or your account quota will fill up and you won't be able to receive new messages.  If you need further assistance on trash clean up please contact the ITU Support Center.
  18. Now Click on the Advanced Tab
  19. Under IMAP Directory Path take the check off of "Show Only Subscribed Folders"
  20. Click OK (This returns you to the mail server configuration window)
  21. If mail.gmu.edu is not listed as the default server, Click on it to highlight it, then click on the Set as Default button.
  22. At the bottom half of this window click on the option for Outgoing Mail Server.
  23. In the Outgoing Mail Server (SMTP) Server type smtp.gmu.edu.
  24. Now click in the Outgoing Mail Server User Name
  25. In the Outgoing Mail Server User Name type your userid
*All other options on this page can be left as default settings

Configuring Sent Mail Folder for Copies  (Optional)

The following directions set Netscape Messenger to automatically place a copy of mail you send into the "Sent" mail folder on the server (mail.gmu.edu) By default Netscape Messenger saves a copy of mail you have sent to your hard drive.  However, if you would like to save mail that you have sent on the server (mail.gmu.edu) instead you must set this option in Netscape's preferences. Saving your Sent Mail to the server provides a higher level of security and will allow you to access mail sent from the Messenger Client  when using the web client as well as when using the Messenger Client from a different machine. However, it will also take up more of your quota. Copies of your sent mail can only be stored in place automatically.  You should perform these steps after successfully logging into the MEMO system.:

  1. Highlight "Copies and Folders"
  2. Go To "When Sending a Message Automatically" and make sure there is a check in the first option "Place a copy in folder:..."
  3. Then click on button to the right that says "Choose Folder"
  4. You should get a new "Choose Folder" window and there should be dot in the space indicating "Folder "Sent" on"
  5. Click the down arrow to the right of the window where you see local mail and choose mail.gmu.edu
  6. Click Ok
You are now finished configuring Netscape to retrieve your mail.

Configuring the GMU Directory Address Book
 

  1. Launch Netscape Navigator.
  2. Click on Communicator (it's right below the blue header, next to Help). This will bring up a menu.
  3. Click on Address Book. This will bring up the Address Book window. Click on File. This will bring up a menu. Click on New Directory.
  4. This will bring up the Directory Server Property window.
  5. Beside Description, Type: GMU Directory
  6. Beside LDAP Server, Type: directory.gmu.edu
  7. Beside Search Root, Type o=gmu.edu (not a zero)
  8. Leave all other settings as the default
  9. Click on the OK button.  This returns you to the address book window
You will now have a new book called GMU Directory
 
  1. To search the directory first highlight the directory
  2. Then go to Show Names Containing window and type in the name of the person you are looking for
  3. Then press Enter
  4. The names and email addresses will appear in the window to far right
Accessing Your Mail For the First Time
 
  1. From within Netscape at the top choose Communicator
  2. Then choose Messenger
  3. The messaging window will open and you will be presented with a password prompt.
  4. Enter in your mail.gmu.edu password
  5. It should bring up a window titled "... Inbox - Netscape Folders"


The system may take a few minutes to show you all of your incoming items.

Once you see your new mail you can highlight the message subject and the message body will appear in the bottom half of the Netscape window.

For instructions on how to use Netscape Messenger go to http://www.gmu.edu/email and click on Netscape Communicator User Documentation


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