Contact the ITU Support Center for questions, 703-993-8870.


Student Migration

MEMO Home


Important Notices:Netscape 6.x is not supported for use with the MEMO system by ITU. Only the Netscape 4.7x series of products is supported. Auto-Trash Deletion is Coming - Check back here for details. 

MEMO - GMU E-Mail Is Changing!

Please read carefully to ensure that your e-mail service and
communications are not disrupted. Last year GMU began the
migration of faculty, staff and students to a new email system
called MEMO (Mason Enterprise Messaging Online).

AT THIS TIME GMU IS PREPARING TO PLACE THE
REMAINING GMU STUDENTS ON THE MEMO SYSTEM.

What will happen is the following:
· On 20 August 2001, all students who do not currently have accounts on MEMO will have their MEMO account created.
· Once your MEMO account has been created an email will be sent to your Mason/OSF1 account informing you of the account creation and directing you to MEMO Online Accounts page where you can generate a temporary password that will allow you to access your new email account.
· Once your MEMO account is created all new incoming email will be directed to that account. Your old mail however, will remain on your old
account. A utility is available that will allow you to migrate your old mail to the new account if you so choose.
· You may continue to send e-mail from your old Mason/OSF1 account to correct any subscriptions you may have with listserves.

Some things you should know about the new system.

1. Your userid remains the same.
2. Your email address remains the same: youruserid@gmu.edu
3. If you subscribed to list-serves from your old account you should go to your old account and unsubscribe from them and re-subscribe from your new MEMO account. This will prevent future problems with communicating and controlling your lists.
4. Your new email account will be accessible using a web interface, or
by using an email client configured to check mail using either the IMAP
(preferred) or POP protocol. In the labs, the only way you may access your email account is through the web interface. The web interface involves browsing to http://mail.gmu.edu and logging in to Netscape Messenger. In your home/dorms you may configure an email client to access your mail. ITU recommends and supports the Netscape Messenger client, but you may use Eudora or the Outlook products to check your mail. The instructions to configure the Netscape Client are located at http;//www.gmu.edu/email under the "Configuration" link.
5. Telnet/FTP access is not allowed on the MEMO system. You will continue to use Mason/OSF1 for: dial up access; access to programs other than email; and personal web space.

If you have questions. please contact the ITU Support Center at 703-993-8870 or via email at support@gmu.edu