Patient Rights and Responsibilities

The Patient has a RIGHT TO:

• Be treated with respect and dignity.
• Professional and courteous care without discrimination.
• Privacy and confidentiality regarding medical care.
• Know the name and title of those individuals involved in his/her care.
• Request communication in a language that improves understanding.
• Be informed about diagnosis, treatment and prognosis in terms that can be understood.
• Discuss and be informed about procedures and treatments including length, risks, benefits, cost and alternatives.
• Know the fees for laboratory tests, procedures, treatments and services.
• Refuse a treatment or plan of care to the extent permitted by law and be notified of medical consequences of that decision.
• A second medical opinion and appropriate referral.
• Approve or refuse release of medical records, except when required by law or in a medical emergency.
• Consent or decline participation in research after being fully informed.
• Know personal responsibilities.
• Express suggestions and concerns in an appropriate manner.

The Patient has a RESPONSIBILITY TO:

• Be respectful and act in a considerate and cooperative manner.
• Provide accurate information to assist the provider in compiling a complete medical record.
• Ask questions and seek clarification regarding medical care.
• Follow instructions of a treatment plan and convey problems that interfere with compliance.
• Arrive as scheduled for appointments and, if necessary, call to cancel an appointment in a timely manner.
• Comply with posted rules and regulations within Student Health Services.
• Pay any charges billed.