FAQs: Operations, Health, and Safety

Plans and Operations

How is campus life different?

We have instituted many health and safety protocols, including the wearing of face coveringsphysical distancing in common areas, hygiene guidelinesCOVID Safety Training, surveys, COVID surveillance testing, and other measures.

What's the situation with parking?

Members of the Mason community and visitors should follow parking guidelines when visiting one of our campuses. 

Spring parking permits are on sale online.

Spring permits will be valid until August 15 (for students) or August 31 (for faculty/staff). Separate summer permits will be available for those without a spring permit. 

For more information on parking, visit the Safe Return page on Transportation and Parking, or the Mason Transportation site.

What is the Mason shuttle schedule?


Spring shuttle service will begin on Monday, January 24, for all routes except the On-Demand shuttle. Check the Mason Shuttles website for spring 2022 schedules and this overview of shuttle schedule changes from the fall semester 

Reminders about riding Mason Shuttles: 

  • Shuttles are free to students and employees. 
  • Mason IDs are required. 
  • Every bus is outfitted with a bike rack and Wi-Fi. 
  • Masks are required at all times on Mason Shuttles. 
  • No guest riders permitted until further notice. 

Mason Shuttles use a real-time transit service called RideSystems. Download the RideSystems app, or check the website to find out when the next shuttle is arriving.  


I'm not a member of the Mason community, but have business on campus. How will that work?

Contact the office you plan to visit and make an appointment. You must also wear a face covering while inside Mason-operated buildings and vehicles.

What happens if someone doesn't follow Mason's guidelines for being on campus?

If you don't comply with Mason's health and safety policies and procedures, you'll be asked to leave university buildings.

Repeated non-compliance may result in disciplinary action for members of the community.

Visitors who fail to follow Mason policies and/or state laws while on campus grounds or buildings could be seen as trespassers. This can result in a visitor being banned from any and all Mason grounds or buildings. 


Health and Safety

What is the university doing to create a safe campus environment?

We are working with public health agencies to monitor health on campus, track potential symptoms of COVID-19 through self-reporting, testing and contact tracing, and isolate and treat those in our community who become ill.

In addition, to help track the virus spreading via carriers who display no symptoms, throughout the academic year, Mason has implemented a mandatory COVID surveillance testing program.

I will be a residential student. What do I need to do before coming to campus?

Residential students should have received an email with detailed instructions on what actions are required before returning to campus. Unvaccinated residential students must receive a test before move in.

I’m a non-residential student. What do I need to do?

Seven days prior to returning to campus, you need to start filling out a daily Mason COVID Health Check, a brief online questionnaire about your health status. Non-residential students will receive emails regarding testing on campus and how to schedule an appointment.

What do all members of the Mason community need to do?

Who must take COVID Safety Training?

Everyone in the Mason community who will be on one of our campuses.

The training covers basics of COVID-19 transmission and symptoms, Mason’s vaccine and documentation requirements, accommodations for those at high risk, safety precautions, rules regarding travel and events, health resources, enforcement procedures and other information. The student version also includes information about residence halls, facilities, student centers and various aspects of campus life.

What if I develop symptoms?

Students will be tested at the Mason On-Campus Diagnostic Testing Site. Call Student Health at 703-993-2831. You will be evaluated. Those who meet testing criteria will have an appointment scheduled at the diagnostic testing site or be referred to another local testing site.

Student Health Services will serve students at regional campuses through video telehealth and will help them get testing at sites convenient to their locations.

Faculty and staff should contact a primary health care provider or a community testing site for testing options.

What if someone I live with is vulnerable/at risk?

If there is a high-risk person in the home, students are encouraged to take all their courses online.

I'm a student with stress and anxiety. Can I get some help?

Contact Mason’s Counseling and Psychological Services (CAPS) (703-993-2380)  for reasons ranging from anxiety or relationship distress to suicidal ideation or other serious mental health issues during regular business hours.

After 4:30 p.m. and on weekends, Mason partners with crisis hotline “Protocall Services” to provide crisis services for Mason students. 

Protocall is staffed by licensed clinicians to provide crisis intervention and referral services from 4:30 p.m. to 8:30 a.m. weekdays and 24 hours on weekends. Call the CAPS number, 703-993-2380, then press 1 to be connected to Protocall.

If there is an outbreak, will Mason close?

The university is working with local health departments to implement appropriate precautions if an outbreak is identified on campus.

Mason will not close; however, specific classes, administrative functions, extracurricular organization activities, and events may be temporarily suspended to manage outbreaks or potential outbreaks.