2011-2012 University Catalog 
  
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2011-2012 University Catalog

OM 456 - Quality Management

Credits: 3 (NR)
Provides an understanding of the multifaceted nature of quality management by emphasizing topics such as quality philosophies, total quality management, design quality, process quality, and managing quality in information systems development. Discusses ISO 9000 and Capability Maturity Model. Uses software, case studies.

Prerequisite(s): C or higher in OM 301, degree status. Prerequisite enforced by registration system.

Hours of Lecture or Seminar per week: 3
Hours of Lab or Studio per week: 0
When Offered: Fall, spring