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George Mason University

2016-2017 University Catalog

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2016-2017 University Catalog

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OM 435 - Business Process Analysis and Simulation

Credits: 3
Not Repeatable for Credit
Offered by School of Business

Introduces concepts and tools used in designing, modeling, analyzing, and improving business processes. Various business process analysis and simulation methods, such as process mapping/flowcharting, process flow and capacity analysis, service process design, theory of constraints, process modeling and simulation, and business process reengineering are discussed. Introduces methods and analytical tools such as queue theory and computer simulation used to design, model, analyze, and improve business processes. Discusses methods such as process mapping/diagramming, service process design, process modeling, and business process reengineering.

Prerequisite(s): Grade of C or higher in OM 301 or OM 303. Degree status.
Prerequisite(s) enforced by registration system.

Schedule Type: LEC
Hours of Lecture or Seminar per week: 3
Hours of Lab or Studio per week: 0
When Offered: Fall, Spring

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OM 435 - Business Process Analysis and Simulation